Privacy Policy
Privacy Policy
This Privacy Policy describes how Casita on Fifth (“we,” “us,” or “our”) collects, uses, and protects personal information obtained through www.casitaonfifth.com and our direct booking engine.
We are committed to protecting your privacy and handling personal information responsibly.
Information We Collect
When you make an inquiry or reservation through our website, we may collect personal information including your name, email address, phone number, billing address, and reservation details. Payment information is processed securely through our booking platform and payment processor; we do not store full credit card numbers on our servers.
For direct bookings, we may also collect identity verification information as required to confirm reservations and help ensure the safety of our guests and property.
How We Use Information
We use the information collected to:
• Process reservations and payments
• Communicate with guests before, during, and after their stay
• Verify identity for direct bookings
• Provide customer support and respond to inquiries
• Comply with legal and regulatory requirements
We do not sell or rent personal information to third parties.
Communications
Guest communications related to reservations may be sent via email or messaging tools integrated with our booking engine or property management systems. These communications are limited to reservation-related matters, guest support, and essential stay information.
Cookies and Analytics
Our website and booking engine may use cookies or similar technologies to support basic functionality and improve user experience. In the future, we may use standard analytics tools to understand website traffic and usage patterns. These tools do not identify individual guests personally.
Data Sharing
Personal information is shared only with trusted service providers necessary to operate our booking platform, payment processing, identity verification, and guest communications. These providers are required to safeguard your information and use it only for authorized purposes.
Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, or misuse. While no system can be guaranteed 100% secure, we work with reputable platforms that follow industry-standard security practices.
Children’s Privacy
Our services are not intended for children under the age of 21. We do not knowingly collect personal information from minors.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us at: